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Eloquens AI
About Tool
Eloquens AI is designed to relieve teams of the repetitive burden of email backlog by acting like a virtual team member reading incoming messages, understanding context and brand voice, composing appropriate responses, and routing complex issues to humans when needed. It works across 160+ languages, and integrates with major platforms like Gmail and Microsoft 365. Whether for sales, support or internal communications, Eloquens AI allows businesses to scale responsiveness, maintain quality and free human agents for strategic tasks rather than routine emails.
Key Features
- AI-generated responses in under 5 minutes across 160+ languages.
- Intelligent routing: automatically identifies when human review is required.
- Style matching: replies that reflect sender tone and brand voice.
- Workflow rules & automation for departments or use-cases.
- CRM/email integrations with MS 365, Gmail and enterprise systems.
- Analytics dashboard tracking response times, volumes and performance.
Pros:
- Dramatically reduces human workload on repetitive email tasks.
- Supports multilingual replies useful for global teams.
- Maintains brand consistency via tone-matching and knowledge-base integration.
- Scalable across many inboxes and helps teams handle increased volume without adding staff.
Cons:
- Initial setup of workflows, tone/style rules and knowledge base may require time and coordination.
- For highly customised creative or brand-specific replies, human review may still be essential.
- It is primarily focused on email communications other channels might need separate solutions.
Who is Using?
Eloquens AI is used by customer-support teams, sales operations, small-business owners, marketing departments, and internal communications teams any organisation that wants to streamline email flow, maintain consistent messaging, and scale without growing headcount.
Pricing
Plans start at a “Professional” level for individual users or small teams, with upgrades for higher email volume and team-wide workflows. Specific pricing is variable based on number of incoming emails, users and features.
What Makes It Unique?
Eloquens AI stands out by blending automated email response generation with workflow orchestration and routing, supporting not just drafting replies but managing conversations and escalating when needed. Its multilingual support and integration with enterprise email systems gives it strong appeal for global organisations.
How We Rated It:
- Ease of Use: ⭐⭐⭐⭐☆
- Features: ⭐⭐⭐⭐☆
- Value for Money: ⭐⭐⭐⭐☆
If your team is overwhelmed by email and you want a tool that automates replies while preserving brand voice and quality, Eloquens AI is a strong choice. It’s especially useful for teams managing sales enquiries, support messages or internal communications where speed and consistency matter. While it doesn’t replace creative human judgement entirely, it offers significant efficiency gains and scales well for growing organisations.

