Voctiv: Human-like Voice AI Solutions for Better CX. Voice AI solutions for efficient communications with clients, an advanced customer experience, and increased call centre performance. Voctiv AI: Features for Smart Communication Voctiv AI is a virtual communication assistant designed to streamline your calls and improve customer experience.

Voctiv Ai Features‍

• AI Auto Attendant: Greet callers professionally, direct them to the right department, or voicemail, eliminating the need for a live receptionist.

• AI Answering Service: Never miss a call with auto-answer capabilities. Voctiv can take messages, answer basic questions, and improve overall efficiency.

• Call Routing Logic: Set up complex call routing rules to ensure callers reach the most appropriate person or department.

• AI Visual Voicemail: Convert voicemails to text for quick and easy message review.• Personalized Voicemail Greetings: Craft a professional voicemail greeting or add a personal touch for a better caller experience.

• Answer Basic Questions: Voctiv AI can answer frequently asked questions about your business hours, location, or services offered.